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FORMS OF PAYMENT.
We accept Visa, MasterCard, Discover, and American Express.
All orders ship via USPS within 3-5 business days of order placement, provided the items are in stock. Please allow 5-10 business days for shipment to arrive.
We will send an e-mail notifying you that your order has shipped, orders typically arrive 3-5 business days after date of shipment. Please contact us if you have any expedited or special shipping needs.
We strive to keep the website's inventory updated at all times, but item availability is not guaranteed. If an item is sold out, you will be notified via email or telephone.
Orders with sold out items will be refunded, or the amount of that item will be credited back to the original card, and the order will be sent partially fulfilled, per the customer's wishes.
MADE TO ORDER PURCHASES
Each piece is individually created by hand from start to finish. Variations in form and color are to be expected and embraced as part of what make these pieces so unique.
Made to Order items will ship in 3-4 weeks.
All made to order items are non-refundable or returnable.
We are required by law to charge 9.25% sales tax for all items shipped to any California address.
All online orders are shipped domestically via USPS or UPS and will be charged a flat rate shipping charge:
In-store pickup: Free! (please wait for us to notify you that your order is ready for pickup)
If you would like to place a faster shipping on your order please email [email protected] and we will do our very best to accommodate your request. Please note that additional charges will apply for faster shipping.
Unfortunately we are unable to ship outside of the USA at this time.
We respect your privacy very seriously at Cameron Marks. We do not sell or share any personal data collected, with any outside agency or organization other than the information necessary to complete your online business transactions (such as credit card processing or shipping address).
We may at times send you information about sales, specials, or other events. You may opt out of such contact by clicking the please remove link at the bottom of the email.
We retain account information such as name, email and postal address, in our system to make your shopping and ordering experience faster and more convenient.
Such information can be removed easily from our data base, by dropping us a quick email at [email protected]
We truly appreciate you and your business. Cheers.
We hope you love your purchase from Cameron Marks.
However, if you would like to return an item for a store credit please email: [email protected] with a brief note for reason of return, and we will happily send you return instructions.
Items purchased from Cameron Marks may be returned for store credit only within 14 days of receipt of items provided they are in their original condition with tags attached.
Once we receive the return merchandise in perfect condition we will issue a store credit for the amount of your order, minus the original shipping and handling fees.
Sale items cannot be returned or exchanged. This includes items sold during promotional sales.
Shoes without boxes, fragrances, undergarments, swimwear, and merchandise without price tags attached cannot be returned or exchanged.
Please note: All shipping fees are non-refundable unless product is determined to be defective, damaged or an incorrect shipment. We recommend mailing your return with tracking and insuring the package.
Return items without prior approval will not be accepted.
** Exceptions are any products that have been 'handmade to order' will be strictly final sale. In this case, we highly recommend that you confirm appropriate sizing for rings or any other customized pieces prior to placing you order online.
What if I need to cancel?
If you are no longer able to attend, we are able to provide in store credit only if the cancellation is made more than one week prior to the course date. Should you have any questions please email [email protected]
The workshop I wanted to attend is sold out. Is there a waitlist?
Please email [email protected] to be placed on the waiting list. The list is first come, first serve and you will be contacted if and when a space becomes available.
How do I find out about upcoming workshops?
Please sign up on our mailing list and and follow us on Instagram and Facebook to be the first to know about new workshops!
I am a creative and would love to host a workshop at Cameron Marks, how can I get involved?
Please email [email protected] Include your name, website, and brief explanation on what type of workshop you'd like to host.